Privacy Policy

Privacy policy.

This privacy policy will explain how our company Far moon AB (‘Far moon’, ‘we’ or ‘us’) uses the personal data we collect from you when you use our website.

We fully respects your privacy and takes precautions needed for the processing of the personal data which you as a customer provide us with. By providing us with your data you consent to the using the collected data to fulfill our obligations to you, thereby providing you with the highest level of service possible. The aim of the processing and registration of your data is solely to prepare, process and complete your order, to improve our customer service and for marketing purposes. We will not sell, rent or transfer your personal data to any unrelated third party for the purpose of marketing.

Data which is transferred to a third party is solely used in order to fulfill our obligations to you as a customer. We may transfer data to our sub-contractors in connection with deliveries (for example your address which is necessary to our shipping agents in order for them to deliver your order).

 

COOKIES

There are various technologies, including one called cookies, which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. Some pages use cookies or other technologies so that we can better serve you when you return to our site.

There are two types of cookies: the first cookie is stored as a file on your computer for a longer period of time. It is used to identify if there has been any previous contact between us and your computer. The second type is called a session cookie which is temporarily stored in the computer’s memory during the time you are browsing the website. The session cookie will not be stored in your web browser for a long period of time, but disappears when you close your browser session.

Far moon AB uses cookies in a range of ways to improve your experience on our website, including things such as keeping you signed in.

 

PAYMENT

Payment can be made by credit card, direct debit or as may otherwise be instructed at the Web Shop. Where payment is subject to validation and/or authorisation by a card issuer or bank or to credit validation, any Order Confirmation is subject to such validation or authorisation. We co-operate with an authorized payment service provider (PSP), who processes your personal details in accordance with the international security standard PCI DSS, developed by international credit card companies such as VISA, MasterCard and Diners. All transactions will be sent through SSL (Secure Sockets Layer) in encrypted form and all card details and payment information will be protected and processed with a high level of security.

 

CONFIDENTIALITY

We recognise the importance of protecting our customers’ privacy. We ensure that all information provided to us when using our services are protected.

We have taken technical and organisational measures in order to protect all data from unintended changes, unauthorised access or distribution, accidental loss and any other form of unauthorised use. However, we cannot at all times guarantee that the Webshop is free from technical defects, viruses or spam. Some functions on the Webshop may be inaccessible during short periods for the purposes of maintenance and updates.

 

RESPONSIBILITY

We are not responsible for the technical equipment and software which is needed to use the webshop. During short periods of time there may be maintenance disruptions etc. and we are not responsible for any disturbances, disruptions or other problems that may occur in connection with this. We cannot guarantee that the webshop at all times will be free from defects such as viruses or spam.

 

FORCE MAJEURE

Force majeure occurs when external circumstances substantially prevents the performance of an obligation under the agreement, for example war, state intervention, strikes, staff’s illness, shipping disturbances, restrictions on energy supplies, bans, restrictions, declined permissions, import and export restrictions, natural disasters, accidents etc. which reasonably could not have been foreseen when entering into the agreement and which reasonably could not have been avoided or overcome. This applies both to us and to our sub-contractors.

In the event of force majeure our obligations are deferred. If the period of force majeure is not of a temporary nature, you as well as us have the right to cancel the purchase agreement without any obligation to pay indemnity arising. Such measures are carried out by contacting our customer service.

 

COPYRIGHT

The content of the webshop is copyright-protected and is the property of Far moon. All intellectual property rights to the content of the webshop belong to Far moon. It is allowed to download, print, copy and blog about the material on the webshop for your own personal purposes, however not for business purposes. This presumes that the material is not changed and that all intellectual property rights remain reserved to Far moon. It is allowed to link to the webshop. All rights reserved. Photographs on the webshop are not to be copied.

 

WHAT DATA DO WE COLLECT?

Personal identification information (name, email address, phone number, etc.)

 

HOW DO WE COLLECT YOUR DATA?

You directly provide us with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our product or services.

Voluntary complete a customer survey or proved feedback on any of our communications.

Use or view our website via your browser’s cookies.

 

HOW DO WE USE YOUR DATA?

We collect your data so that we can:

Process your order, manage your account.

Email you with special offers on other products and services we think you might like.

 

WHAT ARE YOUR DATA PROTECTIONS RIGHTS?

We would like to make sure you are fully aware of all of your data protection rights.

Every user is entitled to the following:

The right to access - You have the right to request us for copies of you personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.

The right to erasure - You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions. 

The right to data portability - You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

mahtab@behtar-shim.com

PRIVACY POLICIES OF OTHER WEBSITES AND SERVICES

Our website contains links to other websites and services. Our privacy policy applies only to our website, so if you click on a link to an other website or use the service of third party applications in connection to Far moon AB, you should read their privacy policy.

 

CHANGES TO OUR PRIVACY POLICY

Far moon keeps its privacy policy under regular review and places updates on this web page. This privacy policy was last updated on 06.11.2023.