Terms & Conditions

Sales policy

The purchase of products on this website are subject to the following terms and conditions.  All customers are advised to review these carefully before making any purchase.

Mahtab’s program, course material and content sold is licensed to a single user only. Customers are not allowed to copy, record or download any of the material for personal use outside of the Behtar Shim website or application. Any purchased course material and workout videos are not allowed to be distributed, shared and/or transferred to any third party or person.

All transactions are made through payment gateways such as Stripe and PayPal that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries. Your details are not stored during this process.

Refund policy

We want you to be satisfied with your purchase but we also want you to give your best effort to apply some of the strategies you’ll learn in the programs we offer.

In the event that you decide your purchase was not the right decision, we offer the following refund options:

  • Behtar Shim Club (مجموعه بهترشیم)
    For new members we have a 7-day trial period with a full refund if the membership is cancelled within 7 days of becoming a member. Please contact mahtab@behtar-shim.com to request your refund.

    Purchases at a discount are non-refundable. Membership renewals do not have a trial period and are not refundable.

    If you purchase our membership you will not be automatically charged. At the end of your membership period you will receive a renewal notification email. If you do not wish to continue, by not paying, your membership will automatically be cancelled and you will loose access to all content in the members area and the Behtar Shim application.

    If you have any questions or problems, please let us know by contacting our support directly at mahtab@behtar-shim.com 

  • Individual Programs (فیت در ۳۰)
    We offer a 7-day trial period with a full refund. The trial period starts from the time of purchase. After the trial period refunds are not available. Please contact mahtab@behtar-shim.com to request your refund.

ONLINE COACH/CLIENT AGREEMENT

By purchasing an online coaching product I must read and agree to where I assume the risks for participation, waive of liability, and online coaching policies and procedures.

  • Behtar Shim Club (مجموعه بهترشیم)
    I understand that the program is voluntary and that the coaches at Behtar Shim will help guide me through my exercise program(s). I understand that the program is designed for those individuals who do not have certain medical limitations regarding exercise. If applicable, I will accurately and completely disclosure of any prescribed medications I am taking and any exercise or diet limitations I am aware of or have been informed of by my doctor, so that the coaches can take this in consideration. During the program if my medications, condition, or medical limitations should change, I will notify the coaches at Behtar Shim. I understand that it is recommended that I have a yearly physical or more frequent physical examination and consultation with my physician as to physical activity and diet so I am aware of what is appropriate for me. I acknowledge that I have either had a physical exam and have been given my physician’s permission to participate or I have decided to participate without approval of my physician.

  • Individual Programs (فیت در ۳۰)
    I acknowledge that the program is optional, and I will be responsible for adhering to it independently. I understand that the program is intended for individuals who don't have any medical conditions that may limit their ability to exercise. I recognize that I have either undergone a physical examination and obtained permission from my doctor to participate, or I have chosen to join this program without consulting my doctor. I understand that it is advisable for me to undergo a yearly physical examination, or even more frequent check-ups, and consult with my doctor regarding physical activity, in order to be aware of what is suitable for my individual needs.

Confidentiality

All personal information provided will be kept in confidence. Any personal details and medical information will not be made available to third parties unless permission to do so is granted by you.

Disclaimer

The information provided through the online coaching programs is not intended to be a substitute for professional medical advice, diagnosis or treatment. Never disregard professional medical advice, or delay in seeking it, because of information you receive in the program. Never rely on information in this program in place of seeking professional medical advice.

The coaches at Behtar Shim are not medical health practitioners or mental health providers and none of the coaches hold themselfs out to be in any capacity. Rather, the coaches serve as personal trainers, coaches, mentors and guides who help you reach your own health and wellness goals.

The information contained on this website, Instagram, e-mails, programs, services and/or products is for educational and informational purposes only, and is made available to you as self-help tools for your own use. While Behtar Shim’s coaches draw on prior expertise and background in many areas, you acknowledge that Behtar Shim is supporting you exclusively through personal training and fitness coaching.

Client responsibility

You accept and agree that you are 100% responsible for the progress and results from the Program. Each individual’s health, fitness, and nutrition success depends on his or her background, dedication, desire, and motivation. As with any health-related program or service, your results may vary, and will be based on many variables, including but not limited to, your individual capacity, life experience, unique health and genetic profile, starting point, expertise, and level of commitment.

Limitation of liability 

You agree to use Behtar Shim’s services at your own risk and that the Program is only an educational service being provided. You release Behtar Shim from any and all damages that may result from any claims arising from any agreements, all actions, causes of action, contracts, claims, suits, costs, demands and damages of whatever nature or kind in law or in equity arising from my participation in the Programs. Client accepts any and all risks, foreseeable or unforeseeable. Client agrees that Behtar Shim will not be held liable for any damages of any kind resulting or arising from including but not limited to; direct, indirect, incidental, special, negligent, consequential, or exemplary damages happening from the use or misuse of Behtar Shim’s services or enrolment in the Program. Behtar Shim assumes no responsibility for errors or omissions that may appear in any of the program materials.

Modification

Behtar Shim reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings at any time. All modifications shall be posted on the Behtar Shim website, www.behtar-shim.com.

Duty to read

I accept that under this agreement, I have a duty to read these terms for participation, and declare that I have read, understand and agree to the contents of this Coaching Agreement in its entirety. Furthermore, I understand and accept that I am precluded from using lack of reading as a defence against all remedies contained herein.